Cold Calling Techniques: That Really Work
By
Stephan Schiffman

Rated: 4.0  (60 reviews)

Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales
By
Stephan Schiffman

Rated: 4.5  (11 reviews)

Selling to Anyone Over the Phone
By
Renee P. Walkup, Sandra McKee

Rated: 4.5  (25 reviews)

Word of Mouth Marketing: How Smart Companies Get People Talking, Revised Edition
By
Andy Sernovitz

Rated: 4.5  (112 reviews)

Superior Customer Value in the New Economy: Concepts and Cases, Second Edition
By
William C. Johnson, Art Weinstein

Rated: 5.0  (2 reviews)

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment (Updated and Expanded Edition)
By
Brad Cleveland

Rated: 5.0  (2 reviews)

Telesales Tips From The Trenches: Secrets of a Street-Smart Salesman
By
Joe Catal

Rated: 5.0  (91 reviews)

Heat Up Your Cold Calls: How to Get Prospects to Listen, Respond, and Buy
By
George Walther

Rated: 4.5  (16 reviews)

Make Millions Selling on QVC: Insider Secrets to Launching Your Product on Television & Transforming Your Business (and Life) Forever
By
Nick Romer

Rated: 5.0  (4 reviews)

Telephone Sales For Dummies (For Dummies (Career/Education))
By
Dirk Zeller

Rated: 4.5  (13 reviews)

Cold Calling for Women: Opening Doors & Closing Sales
By
Wendy Weiss

Rated: 4.5  (11 reviews)

Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
By
Jeannie Davis

Rated: 4.5  (8 reviews)

Guerrilla TeleSelling: New Unconventional Weapons and Tactics to Sell When You Can't be There in Person (Guerrilla Marketing Series)
By
Conrad Levinson, Mark S. A. Smith, Orvel Ray Wilson

Rated: 4.0  (13 reviews)

Selling by Phone: How to Reach and Sell to Customers in the Nineties
By
Linda Richardson

Rated: 3.0  (6 reviews)

Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship
By
Frederick Newell

Rated: 4.0  (8 reviews)

Motivating with Sales Contests: The Complete Guide to Motivating Your Telephone Professionals with Contests That Produce Record-Breaking Results
By
David L. Worman

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42 Rules of Cold Calling Executives: A Practical Guide for Telesales, Telemarketing, Direct Marketing and Lead Generation
By
Mari Anne Vanella

Rated: 5.0  (1 review)

The Complete Guide to Telemarketing Management
By
Joel Linchitz

Rated: 5.0  (2 reviews)

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment
By
Brad Cleveland, Julia Mayben

Rated: 5.0  (26 reviews)

How to Sell More, in Less Time, With No Rejection : Using Common Sense Telephone Techniques, Volume 1 (How to Sell More, in Less Time, with No Rejection)
By
Art Sobczak

Rated: 5.0  (4 reviews)