Never again with vana
I will never purchase from vana11 again and I recommend you don't either. Wrong item was received, regardless of who's error it was- they should take the book back since I paid for shipping both ways. They were IMPOSSIBLE and rude to deal with and would only give me 80% of my money back. There was no photo for this book listing and they sent me a 18 year old version. I contacted them immediately upon receiving the book and still only an 80% refund after some very rude comments.
Lied about the book
I was expecting the 5th edition of this book, however I was sent a 1st edition published in 1992. I am very dissapointed since I paid full price. DO NOT BUY FROM THIS SELLER!!!
Bad
I never received the merchandise and the seller never acknowledged my emails about the order. This was a very bad experieince!
Recommending this textbook
This book not only provides a thorough discussion of the topics included, but also provides a wide variety of tools and resources for the reader. It is visually packed with attractive text features, outlines before each chapter, definitions enhanced on the side of the pages, wonderful examples along the way, tables, consumer tips at the end, websites, etc. This book becomes a teacher all by itself.
Speedy Delivery
I had no complaints at all. The book was in excellent condition.
(7 reviews)
