FANTASTIC
I purchased this book, as I want to change my business model, from Break-fix to Managed Services. I read it from cover to cover in a few days and now I am listening to the Audio CD in the Car. It is THE best book on Managed Services that I have seen. The CD is packed FULL of templates and documents you can use to get you going .. so there is no excuse
If there is only one thing you do today.. BUY THIS BOOK
Worth its value 10 times
The contents of this book contains valuable information if you are thinking of getting into managed services. If you include the contents of the CD, it is absolutely invaluable.
Easy to Read...Easy to Implement
So many pages and so little time yet this book is easy to read. How he manages to keep the flow on what could be a very dry topic moving along at such a fast pace is amazing. Don't be fooled though. You'll be referring back to this book as your business morphs and you're ready to tackle each piece of the MSP puzzle. Each element is well thought out and walks you through the process of implementing a managed services offering to your clients based on value. We all dream about getting our clients to understand the value that we bring to their business. Erik shows the way to make that dream a reality.
Excellent Resource
I am a business owner interested in the Managed Services market space. I have read so much about Managed services but have not found a step by step guide on how to implement the managed services business plan or sell those services to clients. What I needed were step by step guides on both the topics. I was introduced to Erick's books by another associate. This book and "The Best I.T. Sales & Marketing BOOK EVER!" by Erick were exactly what I was looking for. Erick is not just a subject matter expert in Managed Services but has practiced and implemented his teachings and recommendations. He explains several key concepts and best practices on Managed Services, Deliverables, Pricing, How to identify clients, sell, support and maintain the services and build a long term win-win relationship with the clients. The coverage on How to Hire and Train your sales staff is worth its weight in gold. Included along with these 2 books are several forms, analysis tools and documents which make the sales process a whole lot easier with predictable results. These are the bibles for my managed services business and I refer them frequently. If you are serious about building a profitable managed services business, you must have these books.
Worth every penny
As an E-Myth/Gerber fan, I consider Erick's work an "E-Myth for IT Services". It will get you thinking about your business as a business and it provides a roadmap to get where you need to go.
Making the transition from working in to working on your business is the most powerful thing you can do to put more money in your pocket. Do it now. Buy this book!
